Privacy Policy. Due to our order process your name, address, e-mail(if applies), phone/fax number and payment information are collected and are not to be sold, distributed, handed or passed on to any company or affiliate. After order is completed all or your payment info will be destroyed so not be “on file.” We would like to keep your name and email info to keep in touch and check to see how the products are suited for you and your barn needs. If you wish to not be contacted you can opt-out by simply calling or e-mailing us and requesting to be taken completely off of file.

Payments. Paypal, Personal/Business Checks

Warranty. Warranty is for 1 year of invoice date. All warranty claims will be verified by us to determine cause. All welded construction , frame structures and material failure are also covered under these guidelines. Return warranty items will be shipped to and from our business at owners expense. Items should be packaged similar to the way they were shipped.. In the misfortunate event of warranty First call/email your claim so it can be processed. Second you will receive a call/email of confirmation. Third make arrangements for item to be returned for verification of damages. We will respond within 2 days after item has arrived to discuss in detail our findings. Upon inspection a repaired to like new condition or new item will be sent back to your facility. Warranty does not cover storm damage, damage due to horse misuse or mishandling/misusing of the item by owner.

Shipping. Shipping is done by common carrier. Shipping costs are determined by weight and size of item being shipped. All shipping is paid for by the customer unless an agreement is made by buyer/seller. After shipping takes place we will provide a tracking number. Insurance is an option given but not required. upon payment being received and verified your order will be shipped in a timely manner, usually 1 week after payment clears until shipment. Shipment times will vary due to shipping options. Shipping can not be done to a P.O. Box!

terms@wolkesgatesandfence.com